Thursday 15 December 2011

Christmas Order Deadlines

Thanks for all the Christmas orders this year! We have been so busy, visitors to our shop have been amazed by the empty shelves. As we often joke at this time of year - we need more elves!

Rest assured, we'll continue to work around the clock to re-stock. There is currently only a handful of bath bombs and bath melts available (every year we have sell outs!), but more are being manufactured today and tomorrow to make sure last minute hampers can be made up. So fingers crossed the shop will be looking less bare later on today, and there will be plenty of fragrant options!

Deadlines and dates:
Website orders - the last date for receiving these is Sunday 18th December. We intend to ship orders received by this date on a first class Royal Mail service, to try to ensure they arrive on time but this cannot be guaranteed. Large orders will be shipped on a next day courier service. Hampers are all being shipped on a signed for service, so please ensure someone is at home to receive parcels.

Ruskin Shop - we'll be open every day until Christmas Eve between 10.30am and 4.30pm. The exception is tomorrow 16th December (sadly we have to attend a family funeral), so we'll be open 10am - 11am and after 2.30pm - 4.30pm on that day. We'll be open between 10.30am - 1.00pm on Christmas Eve.

After this, we'll be closed for 2 weeks - to recover! Our websites will continue to accept orders, but these will not be processed until after we return to work on 10th January 2012. Sorry for the inconvenience of this longer than usual close down, but we'll definitely need to re-charge our batteries after this year!

Thursday 1 December 2011

We're off to the Frost Fair!

Phew! We've been so busy in the last few weeks, with a fantastic evening shopping event and Christmas Craft Fair at the Ruskin Glass Centre last week. It was wonderful to meet so many new and old customers, so thank you for popping in to buy your Christmas gifts!

This week, we're off to Shrewsbury to set up our stand at the Frost Fair. This is a fabulous event organised at the National Trust's Attingham Park each year. There's a huge number of craft and food stalls and once again we're in the largest marquee. It's one of our favourite events each year, so we hope to see you there between 2nd - 4th December 2011!

This means that our shop will be closed until Tuesday 6th December 2011. Website orders will still be accepted as usual, but they won't be dispatched until after we return on the 6th. We'll be processing orders in date order, as they arrive, but there's still plenty of time before Christmas.