Christmas arrangements

Now as we enter the final week before Christmas, we'd like to thank all of our customers for their valued support and custom during this busy pre-Christmas time. Rest assurred, we'll still be opening our Ruskin shop during the coming week (Tuesday to Thursday), with a shorter day on Christmas Eve (please see the opening hours to the right). So there's still time for local customers to visit us for last minute natural skin care gift hampers!

The website is still accepting orders, but it is now so close to Christmas (and the weather isn't helping) that we cannot guarantee delivery before Christmas. But for lower value orders received before midnight on 21 December, we will automatically upgrade the normal postage to 1st class (by Royal Mail) in the hope the parcels will be delivered by Christmas Eve. On larger value orders (over £50) received before midnight 22 December we will automatically upgrade to a next day courier service which should arrive in time for Christmas provided someone is available to sign for the delivery.

This year (for the first time since the company began) we will be taking an extended break over Christmas. We've been so busy, that we need to re-charge our batteries! The Ruskin shop will close at 12.30pm on Christmas Eve (the Cone shop is now closed), and will re-open again on Tuesday 11th January 2011. Website orders received from 23 December will begin to be processed from 5 January 2011. (So there's no problems with placing orders over the Christmas break, and they will be dealt with in the order they arrived). Due to the UK VAT increases, we will be revising the websites over the Christmas break with new prices effective from 4 January 2011.

So from all at The Natural Soapworks and Natroma Holistics, we'd like to again say thanks to our customers for their valued and loyal support. The move to new premises put us under a great deal of pressure this year, so your patience and understanding has been wonderful. We hope that everyone has a peaceful and restful Christmas, and a Happy New Year in 2011. Have fun!