Friday 18 January 2013

Sorry - closed due to the weather

Following heavy snowfall in the West Midlands today, we have been advised that the Ruskin Glass Centre will be closed on Saturday 19th January 2013.  The Centre car park has a covering of snow, and it won't be possible to clear the car park and driveway so it can be gritted to safely allow vehicle access.

We were unable to open today, so we have taken the decision to be closed during the coming days until conditions improve.   We will review our opening hours for the coming week on Monday 21st January, and will post the information here on our blog to ensure customers do not make unnecessary journeys to Stourbridge.  We apologise for any inconvenience caused.

A number of website orders were posted today, but we were advised by Royal Mail that there won't be any postal collections from the Birmingham area until Monday.   This means that all orders that were placed on our websites by 2pm on Thursday 17th January have been dispatched, but it is likely these orders may take an extra couple of days to arrive due to the disruptions to postal collections in our area.  Our thanks to website customers for your patience.

Fingers crossed everything will return to normal again, early next week!

UPDATE:  w/c 21st January 2013, we'll be opening our shop a little later than usual this week.  See the information on the right, for times for each day.

Wednesday 16 January 2013

Thanks for all the good wishes over Christmas!

We're finally back to work after an extended Christmas break this year.  Phew! what a busy year 2012 was, and we really needed a little longer to recover.

So we just wanted to say thank you to everyone who's contacted us since Christmas to wish us well, say thanks and pass on lovely feedback about how gift recipients raved about their natural skincare goodies!  It's so lovely to hear that people appreciate what we do, so thank you so much for taking the time to write to us, or pop in for a chat now that we're open again.

Stourbridge customers who call in will see that our shop is looking very depleted at the moment....we're re-stocking and manufacturing as quickly as we can!  So if customers need anything urgently please don't hesitate to get in contact since we'll be happy to advise on product availablity and timescales for items that need to be made.

We also wanted to remind everyone that now that it's quieter, we'll be returning to our usual shop opening hours - 11am to 4.30pm Tuesday to Saturday.