Merry Christmas everyone!

Today is the last day we'll be open during 2014.  Our Stourbridge shop will be open this afternoon between 12.30pm - 4.30pm, and we still have some lovely fragrant goodies for last minute stocking fillers!

After this, we'll be taking an extended Christmas and New Year break, with our Stourbridge shop re-opening again on Tuesday 13th January 2015.  During Christmas week our websites will continue to accept orders, but they won't be processed until Monday 29th December 2014.  After this, website orders will be processed from Monday 5th January 2015 onwards.  Local customers who need urgent items can e-mail us, since we'll be calling into the workshop on a regular basis to process website orders (so as usual we'll be happy to arrange times to collect orders etc).

As most customers will know, it's been a very difficult year for us this year.  We'd like to thank everyone who stuck by us, was understanding and sent us messages of support in the Autumn.  We genuinely value your kindness, and hope everyone has a peaceful and restful Christmas.

Christmas craft events are nearly here!

Just a quick reminder that we'll be attending the Frost Fair at Attingham Park this weekend.  We set up on Thursday and it runs between Friday 28th - Sunday 30th November.  We love attending this event so why not visit our Facebook page, to see how we get on.  Our Stourbridge shop will be closed Thursday and Friday, but will be open on Saturday between 11am and 4pm.  It'll be back to normal again from next Tuesday. 

If the Frost Fair is too far to travel, there are also some craft events coming up at the Ruskin Glass Centre.  The dates for the diary are:   Christmas Craft Fair 6-7th December, and the evening of 11th December for the popular Candlelit Shopping evening.  Hope to see you there!

Christmas is coming...

We're now opening our Stourbridge shop again, and it's been lovely to see so many customers again.  We've been keeping ourselves busy making new items which are part of this year's Christmas range.  We're already accepting Christmas orders from local customers, and have started adding Christmas Hampers to The Natural Soapworks website.

Take a look at our new Festive Bath Bombs!  These are larger 140g bath bombs in some gorgeous luxury fragrances:  Christmas Rose (red), Winter Jasmine (green) and Frankincense & Myrrh (gold).  These are packaged in gorgeous organza wrappings, covered in glittery snowflakes - great as a small gift or perfect for a little self indulgence!  You'll find these in some of our Christmas hampers this year, and they're certainly proving to be popular.



The Natural Soapworks - Festive Bath Bombs

But we have found that we have a couple of problems with these....

1.  They keep selling out, so we can't seem to keep up with demand!
2. We keep getting covered in glitter every time they're wrapped!

 So try not to laugh if you spot that we're looking a little more sparkly than usual when you call into our Stourbridge shop!

Closed due to family bereavement

It’s with great sadness that we announce that Sarah’s Mom died yesterday.

As some of you will know, she was recently diagnosed with advanced lung cancer and during the last 5 weeks we have spent most of our time with her at the hospital.  She was a lovely, generous and very brave lady who fought her illness with great courage and dignity. 

In the coming days The Natural Soapworks will remain closed, as we come to terms with our grief.

Scam emails

We've received a few e-mails suggesting we have sent an e-mail with an invoice attachment.

We want to confirm this appears to be a scam e-mail, and was never sent by us - it would be impossible since the e-mail address does not exist.  The person mentioned in the e-mail does not work for us.

This has to be a scam, so we can only suggest that you do not open the attachment (it's likely to be a virus) or reply to the message.

Changes to our opening hours

Due to a serious family illness, we have decided to reduce the opening hours of our Stourbridge shop.  We're still spending lots of time at the hospital, so we're going to try opening most afternoons until the end of August.  Exact hours may change occasionally, so we're sorry for any inconvenience.  We won't be accepting appointments for Aromatherapy treatments in the coming weeks, but may be able to arrange some Sports and Swedish Massage appointments.

This change in our shop opening hours will have no impact on website orders - these will be processed as normal.

25/8/14 UPDATE
We'll be closed on Tuesday 26th August, and at the moment do not know if we'll be open this week.  For urgent queries, it will be best to contact us by e-mail. 

Off to the Shrewsbury Flower Show

This week we've been busy preparing loads of hampers and soaps ready for the Shrewsbury Flower Show.  We'll be setting up our stand on Thursday this week, and exhibiting at the show on Friday and Saturday.  This means our Stourbridge shop will be closed from Wednesday onwards.

After attending such a busy show, we're expecting to be pretty tired!  So we'll be taking a weeks leave, returning to re-open our shop from Tuesday 19th August 2014.   During this time, our websites will continue to accept orders and these will be processed in date order once we return.