Happy New Year to all Natural Soapworks customers!
It's been lovely to hear back from so many people, regarding their Christmas orders - it sounds like your gift recipients loved our packaging and have had an enjoyable time trying out our skincare products too. Our thanks for the lovely feedback!
It's now that time of year, when we all make some resolutions. So as a responsible skin care business, we thought we'd share some of our resolutions for 2010 with our readers.
We resolve to:
We resolve to:
1. Continue to only make skincare products containing natural fragrances from essential oils and natural colours.
2. Continue to source only the finest ingredients for our skincare products, taking care in selecting responsible, eco-friendly suppliers who are opposed to any form of animal testing.
3. Continue to only use sustainable palm oil in our goat's milk soaps - so our soap production never contributes to the destruction of the orangutan's habitat in Borneo.
4. Introduce a new range of soaps in 2010, which will not contain any palm oil within their formulation. Watch this space!
5. Continue to publicise and support the work of Borneo Orangutan Survival UK, and their wonderful work to save and rehabiliate orphaned orangutans.
6. Continue to only use paper, glass and plastic product packaging which can be recycled. Our gift packaging will also be recyclable (or be manufactured from recycled materials).
7. Continue to re-cycle boxes and packaging materials and ensure that used printer toners etc are donated to charitable causes.
8. Maintain our stance of refusing to use cosmetic ingredients containing parabens, SLS detergents, pthalates, PEG's, petroleum derived ingredients (including mineral oil) and other nasty ingredients in our products.
9. Continue to be perfectionists - whether it be taking extra care when we manufacture our handmade skincare products, or packaging them with care so they reach our mail order customers in perfect condition. This also means that we'll value and continue to listen to customer feedback, so we keep on improving The Natural Soapworks and Natroma product ranges.
10. Continue to offer our customers great value for money by selling concentrated natural products which last and genuinely work in harmony with the skin. We'll also increase the selection of items available to mail order from The Natural Soapworks website.
We'll review these at the end of 2010 to see how we've done!
So to start things off this year, we've made a few changes to The Natural Soapworks website. Sadly part of this is due to changes in our prices, due to the increase in VAT and raw material costs etc. But this is our first price rise since 2008, and we've done everything we can to keep our products as affordable as possible. We'll also be updating the special offers page regularly so website customers can benefit from extra savings throughout 2010. So remember to visit: http://www.naturalsoapworks.co.uk/Special.aspx
To end on a positive, we've also reviewed our website postage charges for 2010 - these used to be on a sliding scale which was dependent on the value of the order. But from today we're pleased to announce a flat rate approach for The Natural Soapworks website. Orders under £50 will now cost just £2.95 on postage, and if you spend over £50 then postage will be FREE!
Thanks for reading!
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