Getting back to normal....

We're very pleased to be able to mention that the member of our family who was taken ill a couple of weeks ago, is now recovering well.  Thanks for all of the best wishes, we've received from customers.

The good news is that we're now expecting to be able to operate our usual shop opening hours again, as things get back to normal.  The only changes to our opening hours may be if we have to visit the hospital for appointments, but we'll make sure that any changes that have to be made to shop hours are posted here.

During this difficult time, we're pleased to be able to report that all of our internet orders were processed on time, so website customers will have received their orders promptly.  Thanks again for everyone's support and good wishes!

UPDATE:  Just as we thought things were going to be ok, we're back in the wars again.  Earlier this week another family member had an accident, which means we'll be spending more time at the hospital.  All internet orders have been processed as normal, but our Stourbridge shop will be closed on Friday. We're very sorry but this is all beyond our control and as a very understanding customer said earlier this week, family has to come first.  We will be open again tomorrow (Saturday), so if Stourbridge customers have urgent needs, please e-mail us at enquiries@naturalsoapworks.co.uk so we can advise on the best time to collect items.  Internet orders will continue to be processed as normal.  Once again, sorry for any inconvenience.